Field guides
Free field guides for golf cart businesses
Practical reading from the curriculum, one guide from each track. No signup: just read it and put it to work.
All field guides
01 Sales track
Build a sales process everyone on the floor follows
When two salespeople sell the same cart two different ways, gross profit and the customer experience both swing. A written process fixes that.
02 Service track
Billed hours and paid hours: the service number that tells the truth
A busy bay is not the same as a profitable one. Comparing the hours you bill with the hours you pay shows where technician time goes.
03 Business operations track
Read your business by department, not just the bottom line
Total profit can hide a department that loses money every month. Department statements show which parts of the business carry the others.
04 Leadership track
Get decisions off the owner’s desk
If every question still comes to you, the business can only grow as fast as you can answer. A decision inventory is the place to start.
Go deeper than a guide
Each guide is one module from a track of six. Coaching and team training take your business through the rest.